Terms of Service

Terms of Service

Welcome to Curikeep. Curikeep is operated by Vitanavo Studio Limited. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service.

Use of Our Website

You agree to use our website only for lawful purposes. You may not use our website in any way that could damage, disable, interfere with, or impair the website, its security, or its normal operation.

Unauthorized scraping, automated access, hacking, misuse of website features, or attempts to interfere with our systems are prohibited.

Product Information

We make reasonable efforts to display product details, descriptions, sizes, materials, colors, and images as accurately as possible.

Because many Curikeep products are handcrafted or carefully assembled by hand, slight variations in color, shape, texture, size, arrangement, finish, and overall appearance may naturally occur.

These variations are part of the unique character of each piece and are not considered defects.

Orders and Acceptance

Placing an order on our website does not automatically guarantee acceptance of the order. We reserve the right to review, refuse, or cancel any order when necessary.

Reasons may include product availability, suspected fraud, incorrect information, payment issues, pricing errors, or other circumstances affecting order fulfillment.

If an order is canceled after payment has been received, an appropriate refund will be issued.

Pricing and Errors

We reserve the right to update product prices, descriptions, availability, shipping fees, and promotions at any time without prior notice.

If a product is listed with an incorrect price, incorrect description, or other obvious error, Curikeep reserves the right to cancel or correct the order, even after the order has been submitted, subject to applicable law.

Product Availability

Product availability may change without notice. If an item becomes unavailable after an order is placed, we may cancel the affected item and issue a refund for the unavailable item.

When appropriate, we may contact the customer to offer a similar replacement or alternative product before processing a refund.

Payments

Payments may be processed through available third-party payment providers, including PayPal, Airwallex, credit card processors, Apple Pay, Google Pay, or other payment methods offered at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping, Returns, and Refunds

Shipping, delivery, returns, refunds, cancellations, damaged items, and related order issues are governed by our Shipping Policy and Refund & Returns Policy, subject to applicable law.

Customers are encouraged to review these policies before placing an order.

User Reviews and Submitted Content

Customers may be able to submit reviews, comments, photographs, or other content through our website or related platforms.

By submitting content, you confirm that you own or have the right to share that content and that it does not violate the rights of any third party.

You agree not to submit content that is unlawful, abusive, misleading, defamatory, obscene, infringing, or otherwise inappropriate.

Curikeep reserves the right to review, remove, or refuse any user-submitted content at our discretion, subject to applicable law.

Use of Submitted Content

By submitting reviews, photographs, comments, or other content to Curikeep, you grant Vitanavo Studio Limited a non-exclusive, royalty-free license to use, display, reproduce, and share that content in connection with our website, customer service, marketing, and promotional activities, subject to applicable law.

Where submitted content includes personal information or identifiable individuals, we will handle such information in accordance with our Privacy Policy and applicable privacy laws.

You retain ownership of your original content. This permission does not transfer ownership of your content to us.

Intellectual Property

All website content, including product images, photographs, text, graphics, logos, branding, page design, and other materials, is owned by or licensed to Vitanavo Studio Limited, the operator of Curikeep, unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, or use our website content, product images, logos, or written materials without prior written permission from Vitanavo Studio Limited, except as permitted by applicable law.

Third-Party Links

Our website may include links to third-party websites or social media platforms, including Instagram, TikTok, Pinterest, Facebook, or other external services.

We are not responsible for the content, privacy practices, security, policies, or actions of any third-party websites or platforms, to the extent permitted by applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, Vitanavo Studio Limited, operating under the Curikeep brand, shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

To the extent permitted by applicable law, our total liability for any claim related to an order shall not exceed the amount paid by the customer for that specific order.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, or any mandatory rights and remedies available to consumers under applicable law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Vitanavo Studio Limited, operating under the Curikeep brand, against claims, damages, losses, liabilities, costs, or expenses arising from your unlawful misuse of our website, material violation of these Terms, or infringement of third-party rights.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website features, policies, or legal requirements.

Updated versions will be posted on this page. Changes will apply prospectively unless otherwise permitted by applicable law.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law principles. Nothing in these Terms shall limit or exclude any mandatory consumer rights or protections available under applicable law.

Contact Us

If you have questions about these Terms of Service, please contact:

info@curikeep.com

Typical response time: within 24 hours on business days.